Burton still rocks! well kind of.

[bobdea]

Okay I call Burton on monday and I need some P1 HD straps I am willing to pay for them but since I have current stock they just tell me they will ship me the stuff for no charge.
and I do not have to send back the broken stuff.

so within four days I recieve my parts
problem here they sent me the whole lower binding but without straps (the one thing I needed!)
any way even though they screwed up my warranty that was still great customer service
fast and free

so if anyone has some P1s that you have broken the lower binding I can give you these for maybe a TD1 6 degree cant and the bumpers to go with it for a trade

[Matt D]

Hey Bob,

I too have had issues with the P1 straps. My only problem has been with color for toe straps. Last year I had both the HD's and MD's and broke toe straps on both. Got the wrong color for my MD's which meant I got another strap.

Their Warranty service is truly second to none in all my experiance. I got boots (Ions) on proform in 2002, and have received 4 new pairs of boots from warranty.

[Jim Callen]

I've had to have straps replaced on my old burtion bindings twice, and every time they are totally cool about it. Some of the best customer service around, IMO

[AlpentalRider]

Burton customer service is unmatched in the snowboard industry. They always take care of their customers.

Also fyi on the P1 straps, the '05 straps are MUCH better then the previous ones. You shouldn't have the same issues with them like you did with the P1 HD and MDs.

[bobdea]

they have given me 2 pair of winds one pair of fires and a bunch of softies as well
a bunch of bindings
and a couple boards
I think I have gotten more free stuff than I have paid for with them