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rschneid
December 18th, 2009, 12:13 PM
Hey everybody, a part snapped inside my fintec heel slopeside last Saturday. I could not get my boot out - I eventually had to take my foot out of the boot and than walk one footed to a table where I placed board with boot still attached on the table and manually pressed both pins in to release boot. - Yes I am sure it was funny looking.
Anyway, emailed Michelle on Saturday evening. Could not understand why Michelle did not call me back instantly :) Anyway not knowing that Michelle was off on Monday (probably boarding) I began to get desperate (perhaps I was on the personna-non-grata list) maybe she did not like Maryland boarders - who knows. Finally on Tuesday she emails me to say "Don't worry - parts on the way"
Parts arrive today (Friday) Fintec heel repaired and I am good to go. (Free! replacement parts and shipping - even though I am out of warranty and probably did the damage myself by pulling at the wrong moment.

So although it sounds like I am a shill for Bomber, I'm not, although you could say I was paid via the free parts.. so maybe I am?.. :)

pokkis
December 18th, 2009, 12:28 PM
I must say that service provided by Bomber crew is class it self,
it beats clearly service level i get to my Bentley or Rolls :eek:
Darn, Michelle and Fin :1luvu:, you should start new carier to train other companies how serve customer and get them come back :ices_ange

lamby
December 18th, 2009, 01:53 PM
We have also been super pleased with the level of service Bomber has provided to us. We have also been real happy with the boots we have purchased through BOL. What a great company!:1luvu:

carvedog
December 18th, 2009, 05:00 PM
it beats clearly service level i get to my Bentley or Rolls :eek:


I want to see pics with the boards in the roof rack....:eplus2:

nils
December 19th, 2009, 11:02 AM
http://www.bunker77.com/

Bunker Spreckle III story...his infamous topmodel + rolls + boards on the rack ( which racks?) pictures are famous in surfing history..
Pokkis lets hope you live longer ;) ( you already beat him by far hehe)

N.

Hans
December 19th, 2009, 12:34 PM
I must say that service provided by Bomber crew is class it self,
it beats clearly service level i get to my Bentley or Rolls :eek:
Darn, Michelle and Fin :1luvu:, you should start new carier to train other companies how serve customer and get them come back :ices_ange

+1

Nothing to say more....